Refund Policy
CY Immigration Consultants is committed to providing quality immigration and visa consultation services. Due to the nature of our services, our refund policy is as follows:
1. Non-Refundable Services
All fees paid for consultation, visa processing, and other immigration-related services are non-refundable. Refunds will not be issued once services have been initiated.
2. Eligibility for Refund
Refunds may be considered in the following circumstances:
- Duplicate payments made in error.
- Failure to deliver services as per agreed terms (subject to review).
- Service cancellation by CY Immigration Consultants due to unforeseen circumstances.
3. Refund Request Process
To request a refund, clients must submit a written request to our support team with relevant transaction details. Requests will be reviewed, and decisions will be communicated within 14 business days.
4. Contact Us
For refund-related inquiries, please contact us at:
📧 Email: info@cyicimmigration.com
📞 Phone: 79735-77355